Stanford uses AI to optimize sharing and restrictions of medical information between caregivers and adolescents
🤔 The problem
Health portals allow access and sharing of information between patients, their families, and health professionals. Under American state laws, there is the possibility of keeping certain information confidential to those responsible. However, the challenge is to respect privacy and at the same time optimize information sharing when necessary.
📣 This is where AI and language models come into play.
The first step in achieving these objectives was to use natural language processing to establish a dual monitoring system,” she explained. “This system aimed to guarantee the privacy and autonomy of adolescent patients, while maintaining the necessary level of involvement of guardians in their health care.
“First, AI technology was used to monitor vendor notes for inappropriate confidential content,” she continued. “This means that the AI system was trained to identify and flag any notes containing information about sensitive care that an adolescent had consented to, such as contraception or STI treatment. This system was designed to ensure that this information was kept confidential from those responsible, while respecting the adolescent's privacy and autonomy.”
Second, a natural language algorithm was created to monitor messages on adolescent patients' portal accounts. The system was designed to detect any misuse of the account by the person responsible, such as attempts to access sensitive information. This ensured that the guardian was involved in the adolescent's health care to the appropriate extent, but not beyond the limits established by law and the adolescent's consent.
“The combination of these two AI monitoring systems was designed to provide a comprehensive solution to optimally support adolescent and family involvement in their health care,” Pageler explained. “These systems are designed to ensure that both provider notes and patient portal accounts are used appropriately, while respecting the rights of the adolescent and the guardian.
By offering easy access to medical information, providing personalized guidance, and facilitating care coordination, we once again see the contribution of intelligent software to the promotion of prevention, continuity of care, and comprehensive health services, fundamental pillars of PHC in telemedicine. Values applied to building a future with more care through CarenApp, come and see our telehealth platform 👩 💻
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Photo: Stanford Medicine Children's Health